Customer Care

Lecico are committed to the highest standards of customer care. Our core objective is to maintain customer loyalty through exceptional products and service.

All of Lecico’s bathroom products come with an extensive manufacturer guarantee*. We offer:

  • Lifetime guarantee on ceramic products.
  • 5 year guarantee on soft close seats.

Great care is taken to ensure that products are always supplied in perfect condition. However, we always recommend that you check your purchase prior to installation.

Our guarantees apply to manufacturing defects only, and do not apply to accidental damage, wear and tear, or any item or component rendered defective by unsatisfactory planning, faulty installation, improper or negligent use, or damage resulting from failure to maintain the product.


Lecico has come a long way since its modest early beginning of manufacturing 1000 pieces of sanitaryware per day. The company was the pioneer in the ceramics business in the Middle East and its origin goes back to 1959 when it started its first manufacturing facility in Lebanon.

Proud of our Products

We are extremely proud of our products. This is why we offer a lifetime guarantee on all of our ceramic products and we have a 5-year guarantee on all of our soft close seats; ensuring peace of mind when you choose a Lecico bathroom.