Guarantees

A lifetime of service

Lecico are committed to the highest standards of customer care. Our core objective is to maintain customer loyalty through exceptional products and service.

All of Lecico’s bathroom products come with an extensive manufacturer guarantee*. We offer:

  • Sanitaryware – Lifetime guarantee against any manufacturing defects on all vitreous ceramic products
  • Toilet seats – 5 year guarantee on seats apart from those specifically identified with shorter guarantee periods
  • Brassware – 5 year guarantee on all chrome finished taps & showers, 2 year guarantee on other finishes (such as black or copper)
  • Acrylic baths – 25 years guarantee on baths, 2 years on bath panels
  • Steel Baths – 15 years guarantee on bath thickness over 3mm, 2 years guarantee for baths less than 3mm thickness
  • Flushing mechanisms, concealed cisterns and wall mounting frames – 1 year guarantee
  • Furniture – 1 year guarantee against any manufacturing defect
  • Grab rails – 2 year guarantee against manufacturing defect

Great care is taken to ensure that products are always supplied in perfect condition. However, we always recommend that you check your purchase prior to installation.

*Our guarantees apply to manufacturing defects only, and do not apply to accidental damage, wear and tear, or any item or component rendered defective by unsatisfactory planning, faulty installation, improper or negligent use, or damage resulting from failure to maintain the product.

History

Lecico has come a long way since its modest early beginning of manufacturing 1000 pieces of sanitaryware per day. The company was the pioneer in the ceramics business in the Middle East and its origin goes back to 1959 when it started its first manufacturing facility in Lebanon.

Proud of our Products

We are extremely proud of our products. This is why we offer a lifetime guarantee on all of our ceramic products and we have a 5-year guarantee on all of our soft close seats; ensuring peace of mind when you choose a Lecico bathroom.

Accreditations

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