Lecico Guarantees
Sanitaryware – Lifetime Guarantee against any manufacturing defects on all vitreous ceramic products
Toilet seats – 2 year Guarantee against manufacturing defects on seats and hinges apart from those specifically identified with shorter guarantee periods
Domestic Brassware and Showering – 10 year Guarantee against manufacturing defects on all chrome finished taps & shower valves
5 years Guarantee against manufacturing defects on any other finished colour (such as black, gun metal or brushed gold) taps and shower valves.
Commercial Brassware and Showering – 12 months Guarantee against manufacturing defects
All Wastes and traps – 12 months Guarantee against manufacturing defects
ABS hoses and handsets - 12 months Guarantee against manufacturing defects.
Tap and Shower Cartridges – 5 year design, material and workmanship Guarantee against manufacturing defects.
Aerators – 10 year design, material and workmanship Guarantee against manufacturing defects.
Acrylic baths – 15 years Guarantee against manufacturing defects on baths
Acrylic Bath Panel - 2 years Guarantee against manufacturing defects
Wooden Bath Panels - 12 months Guarantee against manufacturing defects.
Steel Baths – 15 years Guarantee against manufacturing defects on bath thickness over 3mm, 2 years guarantee for baths less than 3mm thickness
Concealed cisterns and flushing mechanisms - 12 months Guarantee against manufacturing defects.
Wall mounting frames and in wall systems – 10 year Guarantee against manufacturing defects
Flush Plates - 12 months Guarantee against manufacturing defects.
Bathroom Furniture – 2 year Guarantee against any manufacturing defect
Furniture Worktops – 5 years manufacturing Guarantee against defects
DocM Grab rails – 2 year Guarantee against manufacturing defect
Shower Enclosures – Lifetime Warranty on glass only against manufacturing defects. All non-glass products are covered by a standard 12 months warranty against manufacturing defects.
Bath Screens - Lifetime Warranty on glass only against manufacturing defects. All non-glass products are covered by a standard 12 months warranty against manufacturing defects.
Shower Trays – 10 years Guarantee against manufacturing defects
Waterless Urinal Kits – 3 months manufacturing Guarantee on the valve, 12 months manufacturing Guarantee on the conversion kits. NB, valves should be changed every 3 months.
*Guarantee Limitations
All product guarantees cover manufacturing defects only. Damage or failure caused by accidental damage, wear and tear or faulty/improper/negligent installation or usage will not be covered by this guarantee and you should seek recompense from your installation provider.
All guarantees cover the replacement of the original product with the same item if possible. If a product has become obsolete then an alternative similar product will be offered. The cost of re-installation is not covered by the guarantee.
Brassware guarantee does not cover damage caused by calcium deposits internally or externally to the visual appearance of taps or showers.
Bathroom furniture is designed for use within the bathroom and will resist normal condensation conditions but does not include direct contact, excessive pooling or total immersion if left unattended.
Proof of purchase date is required to enable us to honour these guarantees, please keep your purchase receipts safe. It is not necessary to register with us to get your guarantee. All guarantees are transferable provided you have the orignial proof of purchase.
Lecico reserves the right to amend the terms and conditions of this guarantee without prior notice.
Regular Servicing
Bathroom products like many other products include moving parts, joints, connections, seals and valves which will suffer over time if they are not serviced regularly. We recommend that you have your bathroom appliances checked annually by a competent and certified plumber and that you consider replacing flushing mechanisms as soon as there are signs of poor function or water leakage. Visit www.waterwise.org.uk and look for information on “leaky loos” to see how much you could save your household and help the environment too.